Privacy Policy – Mobile Golf Co. (Australia)

Effective Date: 20/08/2025

Mobile Golf Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect:

  • Personal details such as your name, email address, phone number, and billing address.
  • Booking details including event type, location, date, and time.
  • Payment information, processed securely via third-party payment providers (we do not store credit card details).
  • Website and marketing data, including cookies, IP addresses, and browsing activity (if you interact with our website).

2. How We Collect Your Information

We collect information directly from you when you:

  • Make a booking or enquiry.
  • Contact us by phone, email, or social media.
  • Subscribe to our marketing communications.
  • Use of Tracking Technologies (including Meta Pixel)

We use cookies and similar tracking technologies, including the Meta Pixel, to collect information about how you use our website. This helps us measure website performance, deliver relevant advertisements, and improve our marketing.

The Meta Pixel may capture information such as pages visited, actions taken (for example, form submissions), and browser or device information. This data may be shared with Meta Platforms, Inc. in accordance with their privacy policy.

You can manage or opt out of Meta’s tracking and advertising features through your Facebook account settings or via tools such as the Network Advertising Initiative opt-out page.

3. Use of Information

Your personal information may be used to:

  • Confirm and manage bookings.
  • Process payments and issue invoices.
  • Communicate with you regarding your booking or enquiries.
  • Improve our services and marketing.
  • Comply with legal and regulatory obligations.
  • We may use information collected through tracking technologies to display personalised advertisements on Meta platforms (such as Facebook and Instagram).

4. Disclosure of Information

We may disclose personal information to:

  • Service providers, such as booking platforms and payment processors.
  • Our insurers or legal representatives (if necessary).
  • Government authorities, if required by law.

We will not sell your personal information to third parties.

5. Data Security

We take reasonable steps to protect your personal information against unauthorised access, misuse, loss, or disclosure.

6. Access and Correction

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us (see Section 8).

7. Complaints

If you believe we have breached the APPs, please contact us. We will respond within a reasonable time. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Contact Us

For privacy enquiries, please contact:

Email: info@mobilegolfco.com.au

Phone: 0493304440